World Of Warcraft Account Banned?

1. Bahadir Says

   Assuming that your question is what to do now: There are detailed instructions in that email (and the follow up email after that) from Blizzard about what to do to get your account fixed. People’s suggestions about contacting the customer support are also valid.
   What you are describing appears to happen more often than one would expect. In fact, one wonders if there is some corporate intent behind it.
   I had a similar incident with my account a few months ago. I stopped playing WoW more than a year ago and formally informed Blizzard and asked them to terminate my account. Their formal reply was that they will not charge me any longer, but would put my account on hold in case I wanted to reactivate it at a future date. Things stood that way until this June when I received an email from Blizzard informing me that my account was being closed due to “Terms of Use Violation — Exploitative Activity: Abuse of the Economy.”
   Given that I had not played for almost a year at that point, I first thought that this was a phishing attempt. Then I went and checked my main character at the Armory and it was immediately clear that it had been active during the preceding two weeks. (And I must admit did quite well in raids, too. During those two weeks, the buggers running him obtained many more raid badges that I ever had in 2.5 years of playing! ) Obviously someone had broken in around mid to late May, probably used it to farm and sell in-game material for $$$ and Blizz caught on a bit into June.
   Since I wasn’t playing, it wasn’t such a big deal – with the exception of feeling somewhat violated. I had put more than two years into that character… My biggest worry then became my former guild because at the time I retired from WoW, I was an officer in a very large guild. I immediately informed the guild administration and it turned out the Guild Bank was not touched (bizarre – or is it?). They did mention that they noticed the character coming online, but not responding to welcomes, well wishes or whispers. As a security measure, I asked them to demote my character so that it couldn’t access the GB any longer.
   Beyond that there has not been any issues. Blizz sent me follow up emails detailing what I need to do to clear my account and I responded to them to let them know that if they’d done what I asked more than a year ago and terminated my account when I told them, none of this would have happened!
   After a while I had a thought… Just _how_ did my account get violated? Not only that I am a very careful PC and internet user with up-to-date anti-viral and firewall software, but the laptop I used for WoW had been out of commission for more than six months at the time of this episode – with WoW removed from it for almost a year. Hah! It wasn’t a case of just hacking a password, one had to _know_ that the account existed. The prominent entity who had that information is of course Blizzard!
   Then it occurred to me that Blizzard can also benefit from this immensely. First of all, there is this flagrant trade of in-game materials for actual money that they are trying to put out, but why wouldn’t they also want to have a piece of the pie. What better way to do this than by using inactive accounts? Furthermore, they not only make extra money this way for a period of time, but also they can “catch” the “perpetrating account” after a while to both look good and also, yes, here it comes, to inform the actual owner in an effort to create an emotional environment to bring the person back into the game. (Oh yes, since then I considered getting back into the game more than once, let’s say…) What a sweet strategy it could be.
   Moreover, the theory described above can also explain why the GB was not hoarded. Since Blizz always returns materials to a guild that gets violated in such a manner, there wouldn’t be any benefit of doing it and a detriment of the inappropriate use of the character getting reported immediately.
   Of course this is just an idea, a thought, but it makes a certain amount of sense, even though I am never one to fall for conspiracy theories… One wonders…

2. danish19 Says

   blizzard does have some horrible customer service. try calling them. but dont do it in the middle of the day. do it at either 11 or some time around 730. talking to them is the best way to get you account back. trust me, doing it online doesnt get you anywhere. this coming from a person who has been hacked about 3 times. on the same account. btw dont use the same e-mail for wow that you use for… well those websites that ask for all you info xD. my suggestion put wow in a totally different e-mail. specifically for wow. and that will reduce the chance you get hacked by like 80%. the rest is never take a link from an e-mail that asks for you account info. doesnt matter how real it looks, its fake. oh and another good tip its always donotreply@blizzard.com. not dontreply or noreply. very easy way to spot scam email. hope this was helpful

3. Smith Doub Says

   report ur problem to Blizzard.
   I want to warn you , please buy your WOW gold in a reliable and safe company. There are so many virus in some company, so you are easily to br hacked . Buying gold online you should to be more careful,in this way you can avoid your account to be hacked.
   Don’t buy online ,I just farm the gold by myself!
   hope can help you !

4. Sara Says

   Is there a question to this or are you just complaining.
   If you are trying to get your account back then the first step is to scan your computer and see if you picked anything up that would’ve comprised your account.
   Then contact WoW’s Billing and Accounting team: http://us.blizzard.com/support/index.xml…
   Explain your situation and be patient. It will take them a little while to investigate your account. If you haven’t heard back from them in a week send another e-mail or call them.

5. katie.ca Says

   email acct admin would be your best bet to get your ban lifted they will most likely make you verify the acct by sending or faxing a copy of id

6. Superior Intelligence Says

   yeah i agree

7. Jokky Pan Says

   This is what hackers often do. They hacked your wow account, put authenticator in your account and stole all the gold and stuff in order to make money in real world. You should check out the news about the RMT industry.
   You need to phone or e-mail Blizz customer service firstly. Personally I have found it much faster to get a hold of them through phone than e-mail, though the phone requires 45 mins or so on hold. The line is so busy.
   Phone: Hours: 7AM – 8PM Pacific Time, 7-Day Support 1-800-592-5499
   Email: wowaccountadmin@blizzard.com
   And you should know how to avoid being hacked. I will give you some information I taken from SwagVault.com
   Popular wow account hack trick:
   1. Click trap link and be infected by Trojan House Virus
   2. Download the bot with Trojan House Virus
   3. Lure players to phishing website by free items, big bonus or fake official wow website and steal their account information
   4. Obtain players?IP by some means, then remote login the players?computers to get their information by Virus
   5. Because many players?game accounts and passwords are as same as their website members?accounts and passwords, the hackers intended to steal the members?database of website with top players?traffic.
   6. Players?computer system file is infected by wow hunter virus, a latest account hack virus.
   How to prevent your game account not be hacked?
   A foreign hacker shares with us some suggestion:
   A. Don’t click the links from strangers
   B. Don’t show your name, telephone number, birth date, account or other personal information to strangers.
   C. Don’t use public computer to do something about your privacy.
   D. Set a complicated password for your own computer.
   E. Close your Windows remote assistance
   F. Install anti-virus software
   G. Update your computer patches and clear the leaks.
   Hope this helps.

8. l_forsak Says

   Same thing happend to me 4 month ago , I just logged and message saying you account has been canceled and you no longer will be able to use this account.
   —
   We are writing to inform you that we have, unfortunately, had to cancel your World of Warcraft account:
   Account Name: *********
   Type of Violation: Involvement in online trading activities
   Investigation Concluded: 30/05/2010
   Consequences for Account: Account Cancellation
   —
   First thing is that they take their sweet time to answer , and usually they answer you question with another question . so basically be as specific as you can about your situation. and one problem I had was I contacted us support not EU one. so make sure you send you mail to right email based on your region.
   the things I mentioned in my email was :
   1.I have many characters and too much gold , I know the rule so how dumb should I be to use this account for such obvious rule breaking.
   2.If for any reason I don’t get anywhere with email I will contact my guild members and ask them to send wow ticket and emails testifying about my innocence. (wow really don’t like when someone starts a rally)
   be firm but not threatening , and I promise you will get you account back its just the matter of time , but still needs you to send an persuasive email.
   My result after 3rd email
   –
   Greetings,
   We are writing to inform you that we have now unlocked your World of Warcraft account and you will be able to access the World of Warcraft servers once again. It is important to note that this account was either compromised (“hacked”) or you have been sharing it with another person, review the security information found in this email to avoid a repeat incident.
   –
   Good Luck
   Since iv been in same place as you are now ,can feel your pain ,even though its mostly wow fault still if it wast for those damn hackers none of this would have happened. but like real world wow world is not perfect either

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